We run the entire back office for cleaning companies so owners stop drowning in admin and start scaling with confidence.
Your admin team keeps the business running.
Sweep Sense keeps it growing.
“UK businesses face tightening cashflow due to high interest rates and delayed payments — admin efficiency is now survival, not a luxury.”
— IMF 2025 Global Business Report
“Small service businesses are losing 10–15% of revenue due to missed follow-ups, late invoices, and no-shows.”
— McKinsey SME Automation Outlook
“Businesses using simple automation recovered 3–6 hours per employee per week and increased client retention by 22%.”
— Deloitte UK Tech for SMEs, 2025
• Missed enquiries
• Messy job scheduling
• Slow invoicing
• Scattered information
• No standardised quoting
• Inconsistent scheduling
• Weak churn-prevention
• No systematic upsells
• Manual invoice chasing
• Poor KPI reporting


A Surrey based domestic cleaning company with:
• 6 cleaners
• 40 weekly clients
• 5 new enquiries per day
• 1 part time admin assistant
• Mix of subscription cleans and one offs
• Slow quote response times
- Average reply time: 3 hours
- Industry benchmark: under 15 minutes• Double bookings and scheduling mistakes
- 3 to 5 per week• Poor invoice tracking
- £2,800 in overdue invoices each month• Customers complaining about being “ignored”
- Missed WhatsApp messages, late emails• No systematic review or upsell strategy
- Low repeat bookings from one off cleans
• Built a unified inbox for all messages
• Created quoting templates based on job type
• Designed a daily scheduling workflow
• Set up automated reminders
• Took over invoice chasing
• Created a simple CRM for client tracking
• Introduced weekly KPI reporting
• Quote reply time reduced from 3 hours to 10 minutes
• Scheduling errors dropped by 90 percent
• Overdue invoices reduced from £2,800 to £350
• Customer complaints dropped from 11 a month to 1
• Google review score increased from 4.2 to 4.7
• Owner recovered 12 hours per week
“This is the first time in 5 years the business has felt organised. I can finally think about growth instead of fixing problems all day.”
Get a quote for only what you need
❌ Getting ghosted after you send quotes
❌ Chasing payments every week
❌ Forgetting bookings
❌ Copy pasting between spreadsheets
❌ Losing customers because the admin is messy
We replace all that with:
✅ Bookings that confirm themselves
✅ Payments that chase themselves
✅ A clear dashboard that shows what’s working
✅ One simple system instead of five different tools
✅ Less chaos, less stress, more time to grow your business

Manual quote follow-ups and untracked leads cost UK service businesses 10–15% in lost revenue annually.
— KPMG Small Business Insight Report, 2025
Foundations Package
For solo cleaners and small teams who want their day-to-day admin handled properly.
Stay organised, reply faster, and never miss appointments again.
• Quotes
• Basic scheduling
• Replying to enquiries
• Simple reminders
• Weekly admin tidy up
• Missed payment follow upsOutcome:
“Your daily admin handled so you can focus on cleaning and client service.”
Operations Pro Package
For companies with 2 - 6 cleaners.
• Quotes and follow up messages
• Full scheduling and cleaner coordination
• Payment chasing and reconciliations
• Cancellations and reschedules
• Review requests
• Weekly KPI report
• Client follow ups
• Service recovery messages when things go wrongOutcome:
“No more chaos, missed jobs, or payment headaches.”
Growth Systems Package
For companies that want to scale
We handle everything in Pro, plus:
• Upselling to deep cleans or extra services
• Google review funnel
• Monthly insights dashboard
• Customer retention system
• Annual recurring booking setup
• Lead conversion optimisation
• Cleaner performance tracking
• Workload forecastingOutcome:
“Your back office becomes a growth engine, not a cost.”
Limited to 5 new companies per month
No contracts. No long commitments.
Prices tailored to your business size.
Switching from your current system takes less than a day.
No more chasing cleaners, payments, or customers.
We fit around your tools if you already have some.
Start small. Scale when you’re ready.
57% of UK cleaning firms still use manual scheduling. The top 20% of firms have already automated, and are now doubling client retention while slashing admin costs by 50%
- (source: UK SME Efficiency Index 2025).
Sweep Sense © Michelo Services ltd. All rights reserved.
£150/month
£250 setup fee
AI chatbot to take bookings
Job booking form
Team rota/calendar
Basic client CRM
3 auto-email templates (booking confirm, invoice, reminder)

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